Nurse On Call Line
**Supporting local senior living communities as well as our nurse on call line
CorsoCare Staffing Agency
Pay: $30-42/hr
Compact Nurse License Required
Position Summary: The CorsoCare Nurse On Call Line is responsible for the overall direction and clinical support for questions in the phone queue, providing assessments and evaluations according to the urgency and need, review of chart audits and coordinating orders. They are responsible for delivering a 1440 experience, optimizing efficiency and prioritizing urgency of tasks. CorsoCare Nurse On Call Line reports to the Staffing Agency Director.
Required Experience for CorsoCare Nurse On Call Line:
- Leadership experience preferred.
- Compact nurse license required
- Proven ability to complete assessments, evals and chart audits.
- Ability to work successfully through complex issues; problem solve.
- Licensed Practical Nurse (LPN) or Registered Nurse (RN) registered within the State preferred.
- Proven organizational and communication skills.
- Basic computer skills and ability to learn in house systems (e.g. YARDI, Point Click Care)
- Proven high performer.
Accountability for CorsoCare Nurse On Call Line:
- Understanding and leading to our 1440 care standards: advanced knowledge of policy and procedures and scope of care.
- Supports team and community with professional integrity and with commitment to upholding our 1440 culture and pillars.
- Clear Communication: Ability to communicate efficiently and effectively with community leadership team.
- Community Leader Partnership: Leading relationships with fellow community leaders and external partners by meeting and following through on action items.
- Manage Assessments Process: Conduct assessments to 1440 standards. Maintains appropriate records for new and existing residents. Provide information to community leadership team within 2 hours of assessment/eval.
- Phone Line: Assist with questions or assessments of QMA’s.
- Med Lists: Maintaining all appropriate records of med lists. Communicate with community leaders for medication efficiency, reduce PRN meds, reviewed missed med reports and provide updates by end of shift.
Additional responsibilities:
- Own the relationships with your community leadership team and market wellness throughout the community by increasing visibility, credibility, and trust.
- Perform admission and ongoing evaluations of residents as needed, upon return from hospital or skilled environment, or change of condition (initiate care conference). Use this information to set care services within the community to meet resident needs.
- Develops and maintains positive relationships with residents and their families.
- Assists in maintaining and updating all required resident orders, med lists or point click care.
- Organizes, implements, and evaluates training for all new hires and existing staff.
- Communication of all emergency policies and provision of updated information to staff.
- Coordinates deliveries/pick-ups of medical equipment.
- Available to work a flexible schedule including on call, weekends, and holidays when necessary.
- Regional partnership for quality assurance.
- Continued process improvement.
- Perform other duties as necessary.
Skills for Success:
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Applying knowledge of our business and competition to advance organization.
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Managing complex situations
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Building strong resident relationships, 1440 Care Standards.
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Consistently achieves results, even under tough circumstances.
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Planning, scheduling, and prioritizing to meet community needs
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Building strong teams and applying a diverse skill set to achieve goals
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Managing conflict resourcefully while minimizing drama.
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Sharing our vision and strategy to motivate others to action.
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Relating openly and comfortably with diverse groups of people.
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Understanding our organizational structure and navigates through policies, regulations, functional, community and home office team relationships.
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Communicating clearly and frequently.
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Stepping up to address difficult issues, saying what needs to be said.
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Being open to try new things and learns from successes and failures.
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Making good and timely decisions that keep the organization moving forward.
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Understanding budget and goals to make better business decisions.
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Holding self and others accountable to finishing tasks and duties.
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Taking on new challenges with a sense of urgency.
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Being flexible and approachable.
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Rebounding quickly from setbacks.
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Gaining the confidence and trust and others.
General Working Conditions:
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee must be able to read, write, and speak fluent English. The employee is occasionally required to reach with hands and arms and push/pull equipment frequently. The employee is expected to possess good organization skills, with the ability to work under pressure and meet deadlines. The employee must be compassionate and empathetic. The employee will occasionally lift and/or move up to 50 pounds. The employee may frequently bend, reach, grasp, and climb. The employee may need to squat and kneel. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
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